MDA FOODS

PRIVACY POLICY

MDA Foods | Manohari Devi Agro

Effective Date: 21 October 2026 | Website: https://mdafoods.com/

1. Introduction

Manohari Devi Agro, operating under the brand name MDA Foods (“MDA,” “we,” “our,” or “us”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, store, and share information when you visit our website, create an account, contact us, subscribe to updates, or use any shopping services available through our website.

By using our website, you acknowledge that you have been given the opportunity to read this Privacy Policy. Where consent is required by applicable law, we will obtain it in the appropriate manner.

2. Information We May Collect

Depending on the features you use, we may collect the following information:

Account and login information: Name and username; email address and mobile number; and login and account-related information needed to authenticate and manage your account.

Order and transaction information: If you make a purchase, we may collect billing and delivery addresses, order details, contact information, transaction status, and related customer service records.

Payment information: Where online payments are enabled, payment details may be processed by the relevant payment service provider. Information processed by that provider is also subject to its privacy policy.

Communications: Information you provide when contacting us by email, telephone, contact form, or other available communication channels.

Newsletter and marketing information: Your email address or other contact details if you subscribe to product announcements, offers, or promotional updates.

Technical information: Depending on our website configuration, we may collect technical information such as IP address, browser type, device information, website activity, and security logs through hosting services, cookies, or similar technologies.

3. How We Use Your Information

We may use personal information to create, authenticate, and manage customer accounts; respond to enquiries and provide customer support; process and manage orders, payments, shipping, returns, and refunds where applicable; send important account, order, or service communications; send promotional communications where permitted by law and, where required, with your consent; operate, maintain, secure, and improve our website and services; detect fraud, prevent unauthorized activity, and protect our business and customers; and comply with applicable legal, tax, accounting, and regulatory obligations.

We will handle personal information for specified and lawful purposes, subject to applicable law.

4. Cookies and Similar Technologies

Our website or its hosting platform may use cookies and similar technologies to maintain website functionality, support login sessions, remember preferences, improve security, or understand website usage.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect login or other website features.

Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar technologies.

5. How We Share Information

We do not sell your personal information for money. We may disclose relevant information, where necessary and lawful, to website hosting providers and technical support providers; e-commerce, website management, and account authentication service providers; payment gateways and financial service providers, where applicable; delivery and logistics partners, where applicable; email, communication, analytics, or marketing service providers, where these services are used; government authorities, regulators, courts, or other parties where legally required or permitted; and professional advisers or relevant parties involved in protecting our legal rights or business operations.

Service providers should receive only the information reasonably needed for their assigned functions and must handle it in accordance with applicable contractual and legal requirements.

6. Data Security

We take reasonable measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You should protect your password, avoid sharing login credentials, and notify us if you suspect unauthorized access to your account.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining accounts, resolving disputes, keeping business records, preventing fraud, and meeting legal obligations.

Retention periods may vary according to the type of information and the purpose for which it is processed. Where information is no longer required, we will take appropriate steps to delete or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights and Choices

Subject to applicable law, you may request access to, correction of, or deletion of personal information associated with you. You may also withdraw consent where processing relies on your consent.

You may unsubscribe from promotional emails using the unsubscribe option, where provided, or contact us directly.

Some information may need to be retained to complete transactions, comply with legal obligations, or establish, exercise, or defend legal claims.

To make a privacy-related request, contact us using the details in the Contact Us section. We may need to verify your identity before acting on a request.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or integrate services operated by other providers. Those providers may collect or process information under their own privacy policies.

We encourage you to review the privacy policies of third-party services you use. This Policy does not govern websites that we do not control.

10. Children’s Privacy

Our website and customer account facilities are not intended to knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information inappropriately, please contact us so we can assess and address the request in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, information-handling practices, or applicable law.

The latest version will be published on this page with its effective date. Where required, we will provide notice or obtain consent for material changes.

12. Contact and Privacy Requests

For questions, complaints, or requests relating to personal information, please contact:

Manohari Devi Agro (MDA Foods)

Address: B-90, Indraprastha Industrial Area, Shri Ram Circle, Road No. 5, Kota – 324005, Rajasthan, India

Email: manoharideviagro@gmail.com

Phone: +91 8209818253

Website: https://mdafoods.com/

Please use the subject line ‘Privacy Request’ when emailing us about your personal information. We will review and respond to requests in accordance with applicable law.

Thank you for trusting MDA Foods.